Customer Focus – Building Strong Customer Relationships for Business Success
Introduction Customer focus is a business strategy or philosophy that a company pursues by placing the needs and interests of its customers at the center of its operations. A customer-focused business monitors customer feedback, evaluates customer data, and makes customer service a top priority. It can involve ensuring a satisfactory customer experience throughout the entire […] Read more
An OVERViEW: ISTD-Indian Society for Training & Development
ISTD stands for the Indian Society for Training & Development, which is a professional association dedicated to promoting training and development of individuals and organizations in India. The society was established in April 1970 and is headquartered in New Delhi, India. Its primary aim is to enhance the skills and knowledge of professionals engaged in […] Read more
THE BOTTLENECK AND MY THEORY of CORK ON THE BOTTLE
In general, the bottleneck in a bottle is the narrow neck at the top of the bottle that is used to control the flow of liquid coming out of the bottle. The cork on the bottle is a stopper that is inserted into the mouth of bottle to seal the bottle and prevent the contents […] Read more
What is QCFI (QUALITY CIRCLE FORUM OF INDIA)?
INTRODUCTION QCFI stands for Quality Circle Forum of India. It is a non-profit organization that works to promote the concept of quality circles in India. Quality circles are small groups of employees who meet regularly to identify, analyse and solve work-related problems. It was established with the objective of promoting the concept of Quality […] Read more
CYBER SECURITY – Changes in IATF16949:2016,applicable Sanctioned Interpretations are SI 18, SI 21 and SI 22
Cyber-attack is a threat on the information system and on the data available. Whereas Cyber security is play an important role in safeguarding all type of information system and data. As cyber security has to be look form Implementation of cyber protection of system, risk analysis of cyber-attack and training & awareness on information system, […] Read more
Cyber security: Revisions of clause 6.1.2.3 Contingency Plans As per IATF 16949:2016 – Sanctioned Interpretations
Cyber security is important in these modern days as our entire daily life base on the internet and data which include every part of life including society, Industries and different type of organizations. For any changes in the standard Sanctioned Interpretations are applicable. All the changes through revision as per IATF 16949:2016 —Sanctioned Interpretations are […] Read more
Calculation of OEE- Overall Equipment Efficiency
OEE is an important metric, as it ties-in, well with the objectives of TPM program, which aims at having, Zero-defects, Zero-breakdowns and Zero-stops in the production process. The three components of overall equipment effectiveness metric are: Availability Performance Quality The definitions of each of above components are as below, Availability – is a measure of […] Read more
When you win the race, participate in next level.
When you win the race, participate in the next level of race and let’s share your experience of winning to others and also inspire & motivate others, to win. After winning the race, again participating in the race means you are running on thecircular track which is never ending, so always think for next level. […] Read more